Here are answers to some of our most common questions.
Where
do eHomeTours.net™ Virtual Tours get posted?
Our Virtual Tours are designed to be as universal as possible,
we can make arrangements to post the tours to the NorthStar MLS,
your
web site(s) and your broker's web site. Also, for only $24.95
we can place your Virtual Tour on HomeStore.com, Realtor.com, Homes.com, Homeseekers.com, Century21, Coldwell
Banker National, RE/MAX
USA, Prudential USA, and ERA National.
How
much does a Virtual Tour cost?
Our standard 4 scene Virtual Tour is $119. Additional scenes are
$19 each. Upgrades & Add-ons may be viewed from the order form.
What
is included with my Virtual Tour order?
We include everything that's required to produce your tour, no
hidden charges. Scheduling, photo shoot, production,
hosting the tour and standard web site posting are all included.
**Additional Fee Required for National Web Site Posting. See question
#1 above.
What
about companies offering Virtual Tours for $40?
Our pricing represents the full product from beginning to end with no hidden charges. Also the difference between
products is substantial. Typically the bargain tours are 360 Panoramas,
offering only a small vertical field of view. Our tours offer a FULL Spherical 360 degrees, allowing you to show
off that staircase, vaulted ceiling, stacked windows, or floor to
ceiling fireplace.
How
long does the process take?
We process our tours on a first scheduled, first serve basis. The
sooner we have access to the property for the photo shoot, the
sooner
your tour gets processed. Once we complete
the photo shoot, the average turnaround is about 48 hours.
How
do I place an order?
To receive the fastest service, we recommend that you place your
order using our easy to use on-line order system. You may also place
orders by phone, however your order will not be processed until
it is entered into our system (it may be several hours until someone
is available to enter orders manually).
Do
I need to meet the photographer at the property?
No, there is no need for anyone to be present. Our photographers
have Supra Electronic Super Keys.
Are
the eHomeTours.net™ Virtual Tours compatible with the NorthStar MLS?
Yes, with your confirmation email, you will also receive a specially
formatted link designed to comply with the NorthStar MLS regulations.
Can
I get the Virtual Tour on CD-ROM?
Yes, your eHomeTours.net™ Virtual Tour may be put on a CD-ROM
for a $19 setup fee. Additional CD's are available at a reasonable
cost.
What
forms of payment do you accept?
First time orders are required to place a credit card number on
file as a guarantee, but payment may be made in any of the following
formats. Check, Money Order, American Express, Visa, Master Card & PayPal.
Do
you offer quantity discounts?
Yes. Please call if
you would like information on quantity discounts.
How
long do I have to use pre-paid Virtual Tours?
Pre-paid Virtual Tours do not expire, you may use them, give them
away, or sell them (no more than face value) at any time. If you
transfer a tour, please notify us who you transferred it (them)
to asap so we can update our records.
How
long to eHomeTours.net™ Virtual Tours stay on-line?
Our Virtual Tours will stay active on our servers for a minimum
of 1 year* from the date of posting. Extensions are available
for
$29 per year.
*National web site posting is valid only for the
life of the MLS number. An additional $24.95 is required to re-submit
to the National system.
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